Privacy Statement

Updated May 25th, 2018

We believe in protecting your privacy. We collect only the minimum amount of information we need to help us make the site work well. Here are more details about the information we do gather.

We keep statistics of site use. These tell us how many people visit each page of the site and the IP address of site visitors, which is usually the address of your internet service provider. The statistics will also tell us what kind of browsers people use to visit the site (like Firefox, Internet Explorer, or Safari), and other similar information. They will not give us personal information about anyone using the site.

We use Google Analytics to track visits to our site. Google Analytics uses cookies on your web browser to collect and track this data. Data is collected and presented in a way that makes it so individual users cannot be identified – we can only see trends and statistics, not information about individual, specific users. Google Analytics tracks data such as:

  •          Number of sessions on the website
  •          Geographic location of users – through IP address tracking
  •          Behavior on the website, such as:

o   Time spent on pages

o   Pages visited

o   Links clicked

o   Use of site search, including search terms

  •          Type of device (desktop, mobile phone, tablet) used
  • How we use Google Analytics data:
  •          To track how much our content is used and visited. This helps us prioritize which content to update and promote.
  •          To report to our funders and board of directors about website usage from year to year.
  •          To inform how we design and present our website – so we can make it work better for more users.
  •          To identify problems or barriers to access on our website.

We share Google Analytics data with:

  •          Our funders and potential funders
  •          Partners in the legal aid and legal aid technology communities – for joint work on website improvement projects or for informational purposes/studies of legal aid website use.
  •          Contractors performing development or maintenance work on our website

We do not sell data, or use data to try to sell products or services to users. We may use data to target advertising of our services or website as a way of conducting outreach for the free legal services and information we provide.

You can opt-out of allowing Google Analytics to collect your data by using the Google Analytics Opt-out Browser Add-on.  Learn more about Google Analytics Data Collection.

We keep track of the searches that people do using the HelpMeLaw search engine. By reviewing the list of searches, we can make changes that help the search engine work better. We do not keep information about who, or what IP address, makes any particular search.

If you have questions about our privacy policy, please send us an e-mail and ask.